Terms of service

Elite Sofas – Terms of Service

Last updated: 13/10/2025

Welcome to Elite Sofas. By accessing or making a purchase on our website (www.elitesofas.uk), you agree to the following Terms of Service. Please read them carefully before using our site.

1. General Information

This website is operated by Elite Sofas. Throughout the site, the terms “we,” “us,” and “our” refer to Elite Sofas.
By visiting our site or purchasing something from us, you engage in our “Service” and agree to be bound by these terms, including additional terms, conditions, and policies referenced here.

2. Products and Availability

We make every effort to display our products as accurately as possible. However, colors and materials may appear slightly different depending on your screen settings.
All products are subject to availability, and prices or stock may change without prior notice.

3. Orders and Payments

By placing an order, you agree to provide current, complete, and accurate purchase and account information.
We reserve the right to refuse or cancel any order for reasons including product availability, pricing errors, or suspected fraud.
All payments must be completed through the approved payment gateways provided on our site.

4. Shipping and Delivery

We aim to deliver all orders within the estimated timeframes shown on our website.
Delays caused by third-party couriers or circumstances beyond our control are not our responsibility, but we will assist in tracking and resolving any issues promptly.

5. Returns and Refunds

Please review our Return & Refund Policy for detailed information on how we handle returns, exchanges, and refunds.

6. Custom Orders

All custom or made-to-order sofas are final once production has started. These orders cannot be canceled, refunded, or returned unless there is a confirmed manufacturing defect or delivery damage.

7. Intellectual Property

All images, product descriptions, logos, and website content are the property of Elite Sofas and may not be copied, reproduced, or distributed without written permission.

8. Limitation of Liability

Elite Sofas shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or services.
Our total liability shall not exceed the total amount paid for your purchase.

9. Privacy

Your submission of personal information through the store is governed by our Privacy Policy. We are committed to protecting your personal data and maintaining your trust.

10. Changes to Terms

We reserve the right to update, change, or replace any part of these Terms at any time. The most current version will always be available on this page.

11. Contact Information

For any questions about these Terms, please contact us:
📧 sales@elitesofas.uk
📞 03300886694
🌐 www.elitesofas.uk